Effective Date: June 30, 2026
Guard Pest Control ("Guard Pest Control," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.
Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Service address
- Billing address
- Email address
- Mobile and telephone numbers
- Payment information
- Information related to the services you request
We collect only the information reasonably necessary to provide our services, communicate with you, process payments, improve our customer experience, and comply with applicable legal obligations.
How We Use Your Information
We use your information to:
- Schedule and perform pest control services.
- Communicate regarding appointments, technician arrival, and service updates.
- Process payments and manage your account.
- Respond to customer service inquiries.
- Send customer satisfaction and review requests.
- Improve our services and customer experience.
- Comply with legal and regulatory requirements.
Text Messaging
If you provide your mobile phone number, Guard Pest Control may send automated text messages regarding appointment confirmations, appointment reminders, technician arrival notifications, service updates, account notifications, and customer feedback or review requests.
Message frequency may vary. Message and data rates may apply.
Reply STOP at any time to opt out of future text messages.
Reply HELP for assistance.
Consent to receive text messages is not required to purchase services.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third party service providers that help us operate our business, including payment processors, scheduling software, communication platforms, website providers, and other vendors that perform services on our behalf.
With your permission, we may also share your information with trusted business partners or contractors when necessary to fulfill your request or coordinate related services.
We may also disclose information when required by law or when necessary to protect our legal rights, customers, employees, or business.
Data Security
We take the security of your personal information seriously. We use industry standard administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. While no system can guarantee absolute security, we continuously work to maintain appropriate security measures for the information we collect.
Your Choices
You may:
- Opt out of text messages at any time by replying STOP.
- Contact us to update or correct your contact information.
- Request information regarding the personal information we maintain about you, as permitted by applicable law.
Third Party Websites
Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us.
Guard Pest Control
Phone: (206)486-1110